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cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*

part: a version: * update: *

VendorOtrs (265741d9-907d-5d62-a717-73ae1ea6326f)
ProductOtrs Itsm (de451429-266c-589a-9ff7-f3c52c902722)
Edition*
Language*
Software edition*
Target software*
Target hardware*
Other*
NotesImported from purl2cpe mapping

PURL mappings

PURLSourceLast updated
pkg:github/otrs/itsm purl2cpe 2026-06-01 10:13:47.743413

Vulnerability references

IdentifiercpeApplicabilitySubmitteddb.gcve.eu detailsRationale
CVE:CVE-2021-36100 vulnerable 2026-06-03 14:44:57.161773 Authenticated remote code execution
MEDIUM (6.4)
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Published: 2022-03-21T09:15:24.697Z
Updated: 2024-09-17T02:00:46.987Z
Reference links
Imported from gcve-enriched-dumps CVE data
CVE:CVE-2013-4718 vulnerable 2026-06-03 14:33:19.259652 Details available
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
Published: 2021-08-09T18:03:05.000Z
Updated: 2024-08-06T16:52:27.261Z
Reference links
Imported from gcve-enriched-dumps CVE data
CVE:CVE-2013-4717 vulnerable 2026-06-03 14:33:19.259202 Details available
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
Published: 2021-08-09T18:03:00.000Z
Updated: 2024-08-06T16:52:27.033Z
Reference links
Imported from gcve-enriched-dumps CVE data
CVE:CVE-2013-3551 vulnerable 2026-06-03 14:33:07.724457 Details available
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Published: 2020-02-21T15:35:41.000Z
Updated: 2024-08-06T16:14:56.646Z
Reference links
Imported from gcve-enriched-dumps CVE data
CVE:CVE-2013-2637 vulnerable 2026-06-03 14:33:03.168214 Details available
A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.
Published: 2020-02-12T16:07:19.000Z
Updated: 2024-08-06T15:44:32.659Z
Reference links
Imported from gcve-enriched-dumps CVE data
CVE:CVE-2013-2625 vulnerable 2026-06-03 14:33:03.141043 Details available
An Access Bypass issue exists in OTRS Help Desk before 3.2.4, 3.1.14, and 3.0.19, OTRS ITSM before 3.2.3, 3.1.8, and 3.0.7, and FAQ before 2.2.3, 2.1.4, and 2.0.8. Access rights by the object linking mechanism is not verified
Published: 2019-11-27T18:08:35.000Z
Updated: 2024-08-06T15:44:32.364Z
Reference links
Imported from gcve-enriched-dumps CVE data

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