Deskpro

An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse the accessible variables in one's context to reach a native unserialize function via the code parameter. There, on could pass a crafted payload to trigger a set of POP gadgets in order to achieve remote code execution.

Published: 2020-04-01T20:51:22.000Z
Updated: 2024-08-04T11:28:14.081Z

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

Published: 2020-04-01T20:51:37.000Z
Updated: 2024-08-04T11:28:14.189Z

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Published: 2020-04-01T20:51:46.000Z
Updated: 2024-08-04T11:28:14.038Z

An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.

Published: 2020-04-01T20:51:54.000Z
Updated: 2024-08-04T11:28:14.063Z

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

Published: 2020-04-01T20:52:02.000Z
Updated: 2024-08-04T11:28:14.052Z