Cisco Enterprise Chat And Email

A vulnerability in the Lite Agent feature of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct browser-based attacks. To exploit this vulnerability, the attacker must have valid credentials for a user account with at least the role of Agent. This vulnerability is due to inadequate validation of file contents during file upload operations. An attacker could exploit this vulnerability by uploading a file that contains malicious scripts or HTML code, which the application could make available to other users to access. A successful exploit could allow the attacker to execute the contents of that file in the browser of a user and conduct browser-based attacks. 

Published: 2026-05-06T16:15:37.789Z
Updated: 2026-05-06T17:46:04.178Z

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to conduct a stored cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

Published: 2025-07-02T16:05:43.738Z
Updated: 2025-07-02T17:32:09.591Z

A vulnerability in chat messaging features of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition. This vulnerability is due to improper validation of user-supplied input to chat entry points. An attacker could exploit this vulnerability by sending malicious requests to a messaging chat entry point in the affected application. A successful exploit could allow the attacker to cause the application to stop responding, resulting in a DoS condition. The application may not recover on its own and may need an administrator to manually restart services to recover.

Published: 2025-04-02T16:16:17.546Z
Updated: 2025-04-02T16:33:45.699Z

A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.

Published: 2024-11-06T16:29:20.865Z
Updated: 2024-11-06T17:20:30.979Z

A vulnerability in the web UI of Cisco Enterprise Chat and Email (ECE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web UI does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To successfully exploit this vulnerability, an attacker would need valid agent credentials.

Published: 2024-04-03T16:22:22.902Z
Updated: 2024-08-01T21:59:42.019Z