Sysaid

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.

Published: 2025-05-07T14:53:00.712Z
Updated: 2026-02-26T18:28:50.535Z

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

Published: 2025-05-07T14:50:40.717Z
Updated: 2025-11-19T18:33:05.781Z

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.

Published: 2025-05-07T14:43:23.817Z
Updated: 2025-11-19T18:33:18.279Z

SysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

Published: 2024-06-06T08:20:04.781Z
Updated: 2024-08-02T03:37:05.138Z

SysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

Published: 2024-06-06T08:18:52.667Z
Updated: 2024-08-02T03:37:04.931Z

In SysAid On-Premise before 23.3.34, there is an edge case in which an end user is able to delete a Knowledge Base article, aka bug 15102.

Published: 2023-12-25T00:00:00.000Z
Updated: 2024-08-02T21:09:35.903Z

In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.

Published: 2023-11-10T00:00:00.000Z
Updated: 2025-10-21T23:05:32.811Z

SysAid before 23.2.15 allows Indirect Object Reference (IDOR) attacks to read ticket data via a modified sid parameter to EmailHtmlSourceIframe.jsp or a modified srID parameter to ShowMessage.jsp.

Published: 2023-11-24T00:00:00.000Z
Updated: 2024-08-02T15:47:06.535Z

Sysaid – Sysaid Local File Inclusion (LFI) – An unauthenticated attacker can access to the system by accessing to "/lib/tinymce/examples/index.html" path. in the "Insert/Edit Embedded Media" window Choose Type : iFrame and File/URL : [here is the LFI] Solution: Update to 22.2.20 cloud version, or to 22.1.64 on premise version.

Published: 2022-05-12T19:49:52.719Z
Updated: 2024-09-16T22:24:47.336Z

Sysaid – Sysaid 14.2.0 Reflected Cross-Site Scripting (XSS) - The parameter "helpPageName" used by the page "/help/treecontent.jsp" suffers from a Reflected Cross-Site Scripting vulnerability. For an attacker to exploit this Cross-Site Scripting vulnerability, it's necessary for the affected product to expose the Offline Help Pages. An attacker may gain access to sensitive information or execute client-side code in the browser session of the victim user. Furthermore, an attacker would require the victim to open a malicious link. An attacker may exploit this vulnerability in order to perform phishing attacks. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system

Published: 2022-05-12T19:49:18.469Z
Updated: 2024-09-16T17:59:45.128Z

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

Published: 2022-05-12T19:48:42.372Z
Updated: 2024-09-17T02:47:50.302Z

Sysaid – sysaid Open Redirect - An Attacker can change the redirect link at the parameter "redirectURL" from"GET" request from the url location: /CommunitySSORedirect.jsp?redirectURL=https://google.com. Unvalidated redirects and forwards are possible when a web application accepts untrusted input that could cause the web application to redirect the request to a URL contained within untrusted input. By modifying untrusted URL input to a malicious site, an attacker may successfully launch a phishing scam and steal user credentials.

Published: 2022-05-12T19:48:08.939Z
Updated: 2024-09-16T19:51:58.210Z

Sysaid – Sysaid System Takeover - An attacker can bypass the authentication process by accessing to: /wmiwizard.jsp, Then to: /ConcurrentLogin.jsp, then click on the login button, and it will redirect you to /home.jsp without any authentication.

Published: 2022-05-12T19:47:32.643Z
Updated: 2024-09-17T02:27:31.416Z