GCVE - cpe:2.3:a:otrs:otrs:3.3.9:*:*:*:*:*:*:*

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cpe:2.3:a:otrs:otrs:3.3.9:*:*:*:*:*:*:*

part: a version: 3.3.9 update: *

Vendor	Otrs (`265741d9-907d-5d62-a717-73ae1ea6326f`)
Product	Otrs (`a4c8163c-3d72-56f2-bdc3-a93fd57d712f`)
Edition	*
Language	*
Software edition	*
Target software	*
Target hardware	*
Other	*
Notes	Imported from NVD CPE 2.0 feed

PURL mappings

PURL	Source	Last updated
`pkg:deb/debian/otrs`	purl2cpe	2026-06-01 10:13:47.818890
`pkg:deb/ubuntu/otrs`	purl2cpe	2026-06-01 10:13:47.818891
`pkg:github/otrs/otrs`	purl2cpe	2026-06-01 10:13:47.818893
`pkg:rpm/fedora/otrs`	purl2cpe	2026-06-01 10:13:47.818894
`pkg:rpm/opensuse/otrs`	purl2cpe	2026-06-01 10:13:47.818895

Vulnerability references

Identifier	cpeApplicability	Submitted	db.gcve.eu details	Rationale
`CVE:CVE-2017-9299`	vulnerable	2026-06-03 14:37:41.315658	Details available Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. Published: 2017-05-29T19:00:00.000Z Updated: 2024-08-05T17:02:44.138Z Open on db.gcve.eu Reference links http://code610.blogspot.com/2017/05/turnkey-feat-otrs.html	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2017-14635`	vulnerable	2026-06-03 14:36:39.622602	Details available In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. Published: 2017-09-21T13:00:00.000Z Updated: 2024-08-05T19:34:39.421Z Open on db.gcve.eu Reference links https://www.debian.org/security/2017/dsa-4021 https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2016-9139`	vulnerable	2026-06-03 14:36:15.715032	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. Published: 2017-02-16T18:00:00.000Z Updated: 2024-08-06T02:42:10.570Z Open on db.gcve.eu Reference links http://www.securityfocus.com/bid/94141 https://www.otrs.com/security-advisory-2016-02-security-update-otrs/	Imported from gcve-enriched-dumps CVE data

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