GCVE - cpe:2.3:a:otrs:otrs:4.0.4:*:*:*:*:*:*:*

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cpe:2.3:a:otrs:otrs:4.0.4:*:*:*:*:*:*:*

part: a version: 4.0.4 update: *

Vendor	Otrs (`265741d9-907d-5d62-a717-73ae1ea6326f`)
Product	Otrs (`a4c8163c-3d72-56f2-bdc3-a93fd57d712f`)
Edition	*
Language	*
Software edition	*
Target software	*
Target hardware	*
Other	*
Notes	Imported from NVD CPE 2.0 feed

PURL mappings

PURL	Source	Last updated
`pkg:deb/debian/otrs`	purl2cpe	2026-06-01 10:13:47.819137
`pkg:deb/ubuntu/otrs`	purl2cpe	2026-06-01 10:13:47.819139
`pkg:github/otrs/otrs`	purl2cpe	2026-06-01 10:13:47.819140
`pkg:rpm/fedora/otrs`	purl2cpe	2026-06-01 10:13:47.819142
`pkg:rpm/opensuse/otrs`	purl2cpe	2026-06-01 10:13:47.819143

Vulnerability references

Identifier	cpeApplicability	Submitted	db.gcve.eu details	Rationale
`CVE:CVE-2017-16921`	vulnerable	2026-06-03 14:36:53.585861	Details available In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. Published: 2017-12-08T15:00:00.000Z Updated: 2024-08-05T20:35:21.367Z Open on db.gcve.eu Reference links https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/ https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html https://www.exploit-db.com/exploits/43853/ https://www.debian.org/security/2017/dsa-4066 http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2017-14635`	vulnerable	2026-06-03 14:36:39.631491	Details available In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. Published: 2017-09-21T13:00:00.000Z Updated: 2024-08-05T19:34:39.421Z Open on db.gcve.eu Reference links https://www.debian.org/security/2017/dsa-4021 https://www.otrs.com/security-advisory-2017-04-security-update-otrs-versions/	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2016-9139`	vulnerable	2026-06-03 14:36:15.723216	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. Published: 2017-02-16T18:00:00.000Z Updated: 2024-08-06T02:42:10.570Z Open on db.gcve.eu Reference links http://www.securityfocus.com/bid/94141 https://www.otrs.com/security-advisory-2016-02-security-update-otrs/	Imported from gcve-enriched-dumps CVE data

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