Open Ticket Request System (OTRS) 5.0.31
Approved changes feed: RSS · Atom
cpe:2.3:a:otrs:otrs:5.0.31:*:*:*:*:*:*:*
part: a version: 5.0.31 update: *
| Vendor | Otrs (265741d9-907d-5d62-a717-73ae1ea6326f) |
|---|---|
| Product | Otrs (a4c8163c-3d72-56f2-bdc3-a93fd57d712f) |
| Edition | * |
| Language | * |
| Software edition | * |
| Target software | * |
| Target hardware | * |
| Other | * |
| Notes | Imported from NVD CPE 2.0 feed |
PURL mappings
| PURL | Source | Last updated |
|---|---|---|
pkg:deb/debian/otrs |
purl2cpe | 2026-06-01 10:13:47.819630 |
pkg:deb/ubuntu/otrs |
purl2cpe | 2026-06-01 10:13:47.819632 |
pkg:github/otrs/otrs |
purl2cpe | 2026-06-01 10:13:47.819633 |
pkg:rpm/fedora/otrs |
purl2cpe | 2026-06-01 10:13:47.819634 |
pkg:rpm/opensuse/otrs |
purl2cpe | 2026-06-01 10:13:47.819636 |
Vulnerability references
| Identifier | cpeApplicability | Submitted | db.gcve.eu details | Rationale |
|---|---|---|---|---|
CVE:CVE-2018-20800 |
vulnerable | 2026-06-03 14:38:39.722080 |
Details available
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Published: 2019-03-13T22:00:00.000Z
Updated: 2024-09-17T00:42:05.641Z |
Imported from gcve-enriched-dumps CVE data |
Contribute
You can submit an edit proposal for this CPE entry or suggest a related product/vendor addition using the action button above.