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cpe:2.3:a:otrs:otrs:6.0.13:*:*:*:*:*:*:*

part: a version: 6.0.13 update: *

VendorOtrs (265741d9-907d-5d62-a717-73ae1ea6326f)
ProductOtrs (a4c8163c-3d72-56f2-bdc3-a93fd57d712f)
Edition*
Language*
Software edition*
Target software*
Target hardware*
Other*
NotesImported from NVD CPE 2.0 feed

PURL mappings

PURLSourceLast updated
pkg:deb/debian/otrs purl2cpe 2026-06-01 10:13:47.819998
pkg:deb/ubuntu/otrs purl2cpe 2026-06-01 10:13:47.820000
pkg:github/otrs/otrs purl2cpe 2026-06-01 10:13:47.820002
pkg:rpm/fedora/otrs purl2cpe 2026-06-01 10:13:47.820003
pkg:rpm/opensuse/otrs purl2cpe 2026-06-01 10:13:47.820005

Vulnerability references

IdentifiercpeApplicabilitySubmitteddb.gcve.eu detailsRationale
CVE:CVE-2018-20800 vulnerable 2026-06-03 14:38:39.722712 Details available
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Published: 2019-03-13T22:00:00.000Z
Updated: 2024-09-17T00:42:05.641Z
Reference links
Imported from gcve-enriched-dumps CVE data

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