GCVE - cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*

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cpe:2.3:a:otrs:otrs:3.1.1:*:*:*:*:*:*:*

part: a version: 3.1.1 update: *

Vendor	Otrs (`265741d9-907d-5d62-a717-73ae1ea6326f`)
Product	Otrs (`a4c8163c-3d72-56f2-bdc3-a93fd57d712f`)
Edition	*
Language	*
Software edition	*
Target software	*
Target hardware	*
Other	*
Notes	Imported from NVD CPE 2.0 feed

PURL mappings

PURL	Source	Last updated
`pkg:deb/debian/otrs`	purl2cpe	2026-06-01 10:13:47.818386
`pkg:deb/ubuntu/otrs`	purl2cpe	2026-06-01 10:13:47.818387
`pkg:github/otrs/otrs`	purl2cpe	2026-06-01 10:13:47.818389
`pkg:rpm/fedora/otrs`	purl2cpe	2026-06-01 10:13:47.818391
`pkg:rpm/opensuse/otrs`	purl2cpe	2026-06-01 10:13:47.818392

Vulnerability references

Identifier	cpeApplicability	Submitted	db.gcve.eu details	Rationale
`CVE:CVE-2016-9139`	vulnerable	2026-06-03 14:36:15.685502	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. Published: 2017-02-16T18:00:00.000Z Updated: 2024-08-06T02:42:10.570Z Open on db.gcve.eu Reference links http://www.securityfocus.com/bid/94141 https://www.otrs.com/security-advisory-2016-02-security-update-otrs/	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2014-2554`	vulnerable	2026-06-03 14:33:51.208878	Details available OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. Published: 2014-04-23T14:00:00.000Z Updated: 2024-08-06T10:21:34.657Z Open on db.gcve.eu Reference links http://www.otrs.com/security-advisory-2014-05-clickjacking-issue/ http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2014-2553`	vulnerable	2026-06-03 14:33:51.205529	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. Published: 2014-04-02T14:00:00.000Z Updated: 2024-08-06T10:21:35.697Z Open on db.gcve.eu Reference links http://secunia.com/advisories/57616 https://www.otrs.com/security-advisory-2014-04-xss-issue http://lists.opensuse.org/opensuse-updates/2014-04/msg00062.html	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2014-1695`	vulnerable	2026-06-03 14:33:48.207457	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. Published: 2014-02-28T17:00:00.000Z Updated: 2024-08-06T09:50:10.656Z Open on db.gcve.eu Reference links https://www.exploit-db.com/exploits/36842/ http://www.securityfocus.com/bid/65844 http://secunia.com/advisories/57018 https://www.otrs.com/security-advisory-2014-03-xss-issue http://packetstormsecurity.com/files/131654/OTRS-3.x-Cross-Site-Scripting.html	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2014-1694`	vulnerable	2026-06-03 14:33:48.198269	Details available Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets. Published: 2014-02-04T16:00:00.000Z Updated: 2024-08-06T09:50:10.552Z Open on db.gcve.eu Reference links http://osvdb.org/102632 https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7 http://www.openwall.com/lists/oss-security/2014/01/29/15 https://www.otrs.com/release-notes-otrs-help-desk-3-3-4	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2014-1471`	vulnerable	2026-06-03 14:33:47.053970	Details available SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL. Published: 2014-02-04T16:00:00.000Z Updated: 2024-08-06T09:42:35.594Z Open on db.gcve.eu Reference links https://github.com/OTRS/otrs/commit/0680603a07b8dc37c2ddca6ff14e0236babefc82 http://www.securityfocus.com/bid/65241 http://www.openwall.com/lists/oss-security/2014/01/29/15 https://www.otrs.com/security-advisory-2014-02-sql-injection-issue https://github.com/OTRS/otrs/commit/c4ec9205bde9c49770ddad94c1a980c006164949	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2012-4751`	vulnerable	2026-06-03 14:32:25.607619	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. Published: 2012-10-22T16:00:00.000Z Updated: 2024-08-06T20:42:55.334Z Open on db.gcve.eu Reference links http://lists.opensuse.org/opensuse-updates/2013-01/msg00036.html http://www.securityfocus.com/bid/56093 http://znuny.com/assets/proof_of_concept_cve_2012-4751-znuny.py http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/ http://znuny.com/en/#%21/advisory/ZSA-2012-03	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2012-4600`	vulnerable	2026-06-03 14:32:24.733314	Details available Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags. Published: 2012-08-31T14:00:00.000Z Updated: 2024-08-06T20:42:54.794Z Open on db.gcve.eu Reference links http://znuny.com/en/#%21/advisory/ZSA-2012-02 http://secunia.com/advisories/50615 http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/ http://www.kb.cert.org/vuls/id/511404	Imported from gcve-enriched-dumps CVE data
`CVE:CVE-2012-2582`	vulnerable	2026-06-03 14:31:53.701306	Details available Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element. Published: 2012-08-23T10:00:00.000Z Updated: 2024-08-06T19:34:25.836Z Open on db.gcve.eu Reference links http://lists.opensuse.org/opensuse-updates/2012-09/msg00024.html http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-01/ http://www.kb.cert.org/vuls/id/582879 http://secunia.com/advisories/50513 http://www.debian.org/security/2012/dsa-2536	Imported from gcve-enriched-dumps CVE data

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